Community and Product Updates
Where to follow VidBlitz updates, use feedback responsibly, and understand the roadmap separately from feedback.
VidBlitz uses product updates, feedback, support, and roadmap channels to keep users informed and decide what to improve next.
Follow Product Updates
Use the updates area or announcements shared by VidBlitz to see important changes. Updates may include creation features, editor improvements, billing changes, support changes, reliability work, or important product notices.
Use Feedback for User Input
Use feedback when you have an idea, request, or workflow problem that could improve VidBlitz for more users.
Good feedback includes:
- What you were trying to do.
- Why the current behavior did not work for you.
- What outcome you expected.
- How often the problem affects your workflow.
Use Support for Account or Project Issues
If something is broken or tied to your account, billing, workspace, or a specific project, contact support instead of submitting general feedback. Include the workspace, project title, what you expected, and what happened instead.
Use Roadmap for Planned Work
Roadmap items are planned or active product work. They are not the same as user-submitted feedback posts, although feedback can influence what appears on the roadmap.
Follow roadmap items when you want to understand product direction. Submit feedback when you want to explain a user need or workflow problem.
Vote on Existing Feedback
Before creating a new feature request, search existing feedback. If an existing user post matches your need, vote on it instead of creating a duplicate. Votes help VidBlitz understand demand.
Understand Statuses
Statuses such as open, under review, planned, in progress, complete, and closed show where an item sits. A status is not a release guarantee, but it helps users understand what the team is considering or actively working on.
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