Manage Billing, Plans, and Refunds
How to change plans, manage billing, buy PAYG credits, and understand refund eligibility.
Billing is managed from the workspace Settings area.
View Billing Status
- Open Settings.
- Choose Billing.
- Review current plan, billing cadence, credits, usage, and PAYG controls.
Change or Upgrade a Plan
From Billing settings, choose the plan or upgrade action. Follow the checkout or billing portal flow to confirm changes.
Plan changes affect the selected workspace, not every workspace on your account.
Manage Billing Details
Use Manage Billing from Billing settings to update payment method, invoices, subscription details, and cancellation options when available.
Enable PAYG
- Open Settings.
- Go to Billing.
- Enable PAYG top-ups.
- Set a spend cap.
- Save PAYG settings.
A spend cap helps prevent accidental overuse.
Buy PAYG Credits
- Open Billing settings.
- Enter a top-up amount of at least $10.
- Review the credit preview.
- Continue to checkout.
PAYG credits are added to the workspace after checkout succeeds.
Refund Policy
Refunds are reviewed for verified technical failures. Refunds are not normally available for creative preference, weak prompts, topic mismatch, or results that can reasonably be adjusted in the editor.
Contact support with the workspace, project title, project ID if visible, and a clear description of the issue.
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